Sheraton Springfield Monarch Place Hotel – One Monarch Place, Springfield, MA 01144
https://www.marriott.com/hotels/travel/bdlsm-sheraton-springfield-monarch-place-hotel/
About
This was our first time staying at a Sheraton in a long time. We typically stay at Marriott’s but with the new shared points program we decided to give it a try. We were heading out to the new MGM casino in Springfield, MA, about 90 minutes from our house and didn’t want to drive back at night.
The hotel is located in downtown Springfield with a nice view of the river. It is about .3 miles from the casino and about .8 miles from the basketball hall of fame. As platinum plus members our parking is free, regularly it would be about 18 dollars for over night.
We were able to use the lounge in the upper floor with the status, but the staff there was OK at best. The lounge wasn’t fully stocked and was dirty. The bar had run out of a lot of stuff and had no backups. The next morning for breakfast up there, they had no silverware out and it seemed to still be a mess from the night before.
Our room was nice and in a section of the third floor that had a separate lobby, although I would of rather this be on an upper floor. The window was oddly small in the room too. It seemed like an older building but it was clean and close to where we needed to go, also close to the highway.
This hotel offers discounts for the basketball hall of fame and has room service until 12am. Bathroom in the room we had was large along with the room being a good size.
The Score
- Room Cleanliness : A
- Hotel Cleanliness: A
- Friendliness and knowledge of staff: C
- Food & Drink Selection: B
- Accessibility: A
- Total: (B)
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